Refund policy

No Refunds & No Returns Policy

All sales are final. We do not accept returns or offer refunds for any purchases once an order has been placed and shipped.

Damages and Issues

Please inspect your order upon reception and contact us immediately at wskzni@gmail.com if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and work to make it right by providing a replacement or appropriate resolution.

Exceptions / Non-Returnable Items

All items, including regular stock, sale items, gift cards, perishable goods, custom products, and personal care items, are non-returnable and non-refundable.

Exchanges

We do not offer exchanges. Please review your order carefully before completing your purchase.

European Union 14-Day Cooling-Off Period

Notwithstanding the above, if merchandise is being shipped into the European Union, customers retain the statutory right to cancel or return their order within 14 days under EU consumer law. To be eligible for an EU statutory return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging along with proof of purchase. Contact us at wskzni@gmail.com to initiate an EU right-of-withdrawal return.

Contact Us

If you have any questions regarding your order or our policy, you can always reach us at wskzni@gmail.com.